Mobile Learning

Mobile learning is a model that involves an integration of computers and cell phone technology. At the most basic level it involves the use of text messaging. Smartphones, PDAs and Mobile computing devices are being developed and enhanced and new applications are being discovered daily. Mobile technology seems to be very popular in Europe and Africa where broadband Internet is not as accessible or affordably priced.
In North America the commercial use of mobile technology is catching on and there are a growing number of business solutions based on PDA and cell phone connectivity.
One example is the use of a Palm Treo by a service company that uses it as;

• a Point of sale unit,
  
• a method for tracking and maintaining inventory in company vehicles,
  
• an integrated spreadsheet generates customized on the spot customer quotes
  
• customer service history
  
• access to data and information for code requirements, safety information and permit applications
  
• a communication device with picture and video support for documentation and progress reports
• email capability
  
• Internet connectivity for company manuals and trouble shooting guides
• Integrated GIS for dispatch and trackin

Big advantages include

• lower accounts receivable and default of payment because of credit card swipe up front
• better control of inventory
• fewer trips and repeat trips.
• service people are supported by a knowledge network and don't have to make repeated trips for lack of information.
  
• More accurate dispatch and vehicle tracking
• most current information on pricing and availability.
  

This has lead to a demand for specialized training to support the business operations and has lead to an increasing interest in mobile technology for learning.
A mLearning Conference is being planned for Banff this year that will be addressing mLearning specifically.
This might be an especially important area of specialization for ACC given the remoteness of some of our clients. Access to high speed Internet is not universal and dial up is the only technology available in some rural remote locations.
Many technology based learning initiatives rely on technology that is resource intensive. Mobile learning technologies are leaner and more reasonably priced.
Satellite phone access has made communication possible from the most remote places on the globe including the top of Mount Everest.
Educators are developing innovations. A Refrigeration Trades training program in New Zealand has developed a strategy based on mobile technology and Web. 2.0 applications.